This study is testing a new way to deliver genetic testing and counseling for young adults with cancer. Genetic testing helps find out if someone has genes that might cause cancer. The study compares two methods: a regular telehealth visit with a genetic counselor and a new digital tool called the Genetic Journey Chatbot. The chatbot can answer questions and provide reminders about the testing process.

Key Points:

• The study lasts up to 12 months with follow-ups at 6 and 12 months.
• You can choose either traditional telehealth visits or use the chatbot for help.
• This study helps understand how to make genetic testing easier and more accessible.

Participants must be aged 18-39, have had cancer, and speak English or Spanish. People with mental impairments that affect their understanding cannot join. Non-patient participants can include healthcare providers and insurance workers involved in cancer care for young adults. The goal is to see if the chatbot is as effective as standard methods in helping people through genetic testing.